Customer loyalty always remains a prime concern for business organization. The purpose of this is to identify key factors which influence customer loyalty around the globe in general and in Pakistan in particular. This study investigates the correlation between these factors and customer loyalty...

The present study assesses the impact of bank diversification on the financial stability of 65 Islamic and 119 conventional banks from 11 countries between the period 2006 and 2017. The study uses a novel proxy for financial stability constructed using the CAMELS approach. Using system GMM...

Purpose – The purpose of this paper is to attempt to see the effectiveness of operational and transformational standards raised by joint working group of Islamic Financial Services Board (IFSB) and International Association of Insurance Supervisors (IAIS) as well as respondents' perceptions...

Purpose The purpose of this paper is to examine the impact of base lending rate (BLR), consumer prices, gross domestic product, money supply (M 3 ), Karachi stock exchange composite index, KIBOR, and profit rate of Islamic banks on deposits of both conventional and Islamic banks in Pakistan....

The core objective of this paper is to examine the relationship between the Shari’ah perceptions and the customers’ switching intentions in both Takāful and Conventional Insurance. In today’s world, most of the businesses are focusing on customer retention rather than the customer...