Purpose This study intends to map the supply chain and characterize the business processes of a cultural center in an aggregated and coordinated operation to serve families in need during the Covid-19 pandemic. This case study analyzes distinct aspects of humanitarian management capable of...

Purpose – The purpose of this paper is to provide an insight into the use of an integrated approach of fuzzy analytical hierarchy process (fuzzy AHP) and TOPSIS in evaluating the performance of global third party logistics service providers for effective supply chain management....

Purpose – The purpose of this paper is to implement a multi-criteria preference disaggregation approach to measure logistics service quality (LSQ) of manufacturing companies’ supply chains. Design/methodology/approach – A total 216 Greek manufacturing companies took part in a survey with...

Purpose – The purpose of this paper is to investigate a control engineering-based system model that allows for any value of production delay for a three-tier supply chain with information delays between tiers or systems with epos. Design/methodology/approach – A discrete z transform model of...

This paper examines the strengths and weaknesses of domestic versus offshore supply chains in the clothing industry. It uses Parade, a UK company formed in 1999 which specialises in customised designs and small‐scale orders, for a case study. The results and their implications for the UK...

Examining quality control in the context of international supply chains, the paper argues that, in general, there is a need for more empirical work in the field of supply‐chain studies. Empirical data are presented, derived from multiple case studies conducted via in‐depth questionnaires;...

In recent years strictly coordinated supply chains have gained in importance in the agri-food business sector. In this context this article aims to provide a review of the state of the art of verticalisation and of supply chain management in agri-food business. Because today food retailers can...