Oana-Luminiþa, Voicu - In: Ovidius University Annals, Economic Sciences Series XII (2012) 1, pp. 1239-1242
. Thus, current trends in quality management lead to integrated solutions for quality insurance. We notice the direction …Quality has become a strategic element of organisations’ management, as it is at the basis of product and services … competitiveness domestically and internationally. Quality must be understood by the superlative of excellence, signifying the maximum …