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Do all roads lead to Rome? : the effect of the decision-making logic on business model change

Torkkeli, Lasse; Salojärvi, Hanna; Sainio, Liisa-Maija; … - In: Journal of entrepreneurship, management and innovation … 11 (2015) 3, pp. 5-24

Persistent link: https://www.econbiz.de/10011580028

CRM technology and KAM performance : the mediating effect of key account-related knowledge

Salojärvi, Hanna; Sainio, Liisa-Maija - In: Journal of business market management : JBM 8 (2015) 1, pp. 435-454

This paper examines the effect of customer relationship management (CRM) technology investment and key account-related knowledge on suppliers' key account management (KAM) performance. The findings are based on survey data gathered from large Finnish industrial suppliers and subjected to factor...

Persistent link: https://www.econbiz.de/10010516592

Synergistic effect of technology and customer relationship orientations : consequences for market performance

Salojärvi, Hanna; Ritala, Paavo; Sainio, Liisa-Maija; … - In: The journal of business & industrial marketing 30 (2015) 5, pp. 511-520

Persistent link: https://www.econbiz.de/10011339907

Gone fishing for knowledge? : the effect of strategic orientations on the scope of open knowledge search

Ritala, Paavo; Henttonen, Kaisa; Salojärvi, Hanna; … - In: Baltic journal of management 8 (2013) 3, pp. 328-348

Persistent link: https://www.econbiz.de/10009784821

Customer knowledge processing and key account performance

Salojärvi, Hanna; Sainio, Liisa-Maija - In: European business review : EBR ; the official journal … 22 (2010) 3, pp. 339-352

Persistent link: https://www.econbiz.de/10003988628

Organizational factors enhancing customer knowledge utilization in the management of key account relationships

Salojärvi, Hanna; Sainio, Liisa-Maija; Tarkiainen, Anssi - In: Industrial marketing management : the international … 39 (2010) 8, pp. 1395-1402

Persistent link: https://www.econbiz.de/10008807104

Market knowledge competence : a driving force or a readblock for radical innovations?

Sainio, Liisa-Maija; Salojärvi, Hanna; … - In: International journal of technology marketing : IJTMkt 6 (2011) 3, pp. 227-240

Persistent link: https://www.econbiz.de/10009412245

Gone fishing for knowledge? : the effect of strategic orientations on the scope of open knowledge search

Ritala, Paavo; Henttonen, Kaisa; Salojärvi, Hanna; … - In: Baltic journal of management 8 (2013) 3, pp. 328-348

Persistent link: https://www.econbiz.de/10010184473

Sustainability and corporate social responsibility in internationally operating SMEs : implications for performance

Torkkeli, Lasse; Saarenketo, Sami; Salojärvi, Hanna; … - 2017

Persistent link: https://www.econbiz.de/10011597939

Customer knowledge processing and key account performance

Salojärvi, Hanna; Sainio, Liisa-Maija - In: European business review : EBR ; the official journal … 22 (2010) 3, pp. 339-353

Persistent link: https://www.econbiz.de/10008412703