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We conduct an experiment to understand how enrollment defaults affect the take up and impact of an education technology. We show that a standard and simplified opt-in process induce low take up. Automatically enrolling parents increases adoption significantly and improves student achievement....
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It is common for organizations to offer awards to motivate individual behavior, yet few empirical studies evaluate their effectiveness in the field. We report a randomized field experiment (N = 15,329) that tests the impact of two common types of symbolic awards: pre-announced awards...
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We document three remarkable features of the Opower program, in which social comparison- based home energy reports are repeatedly mailed to more than six million households nationwide. First, initial reports cause high-frequency "action and backsliding," but these cycles attenuate over time....
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A randomized experiment (N = 3,037) examines the impact of conditional and unconditional monetary incentives on response rates to a mail survey in a contemporary context. This is the first large sample study in 10 years to examine the effect of monetary incentives on survey response. Providing...
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