Chapter 1 Innovation Management, Healthcare Challenges and eHealth -- Chapter 2 Innovation in Community-Based Private Practices through eHealth: A Business Management Perspective -- Chapter 3 Telemedicine as an eHealth Tool for Empowering Community-based Private Health Professionals in the...

Purpose This study investigated business-to-business (B2B) repeated purchase intent and its relationships with customer value and customer satisfaction. Additionally, it explored the link between willingness to purchase again, switching costs and product returns management. Modern customers are...

Purpose – The purpose of this paper is to investigate the problems patients and caregivers have with using medicines appropriately, their desire for assistance with managing medications and their self‐perceived need for the Australian Home Medicines Review (AHMR). Design/methodology/approach...