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Advanced information technology : transforming service innovation and design

Bantau, Gabriela; Rayburn, Steven W. - In: The service industries journal 36 (2016) 13/14, pp. 699-720

Persistent link: https://www.econbiz.de/10011655410

Assessment of the service innovation system in the region of Bucharest-Ilfov

Balalia Iosif, Alina Elena; Tăchiciu, Laurențiu - In: Amfiteatru economic : an economic and business research … 18 (2016) 41, pp. 8-24

systemically, and exploiting the full potential of knowledge-based services. Being aware of the current state of service innovation …Competitive economies display a pattern of regional clusters and networks, where innovation is stimulated by intensive … interaction among industries and where knowledge intensive services play an important role in novelty creation and diffusion. In …

Persistent link: https://www.econbiz.de/10011843952

Operationalisation of service innovation : a systems thinking approach

Jaaron, Ayham A. M.; Backhouse, Chris J. - In: The service industries journal 38 (2018) 9/10, pp. 561-583

Persistent link: https://www.econbiz.de/10011880848

Big data, big insights? : advancing service innovation and design with machine learning

Antons, David; Breidbach, Christoph F. - In: Journal of service research : JSR 21 (2018) 1, pp. 17-39

Persistent link: https://www.econbiz.de/10011855773

Organizational transformation through service design : the institutional logics perspective

Kurtmollaiev, Seidali; Fjuk, Annita; Pedersen, Per Egil; … - In: Journal of service research : JSR 21 (2018) 1, pp. 59-74

Persistent link: https://www.econbiz.de/10011855778

The dilemma of service productivity and service innovation : an empirical exploration in financial services

Aspara, Jaakko; Klein, Jan F.; Luo, Xueming; Tikkanen, … - In: Journal of service research : JSR 21 (2018) 2, pp. 249-262

Persistent link: https://www.econbiz.de/10011855809

The role of networking in the development of new city services : a framework for exploring smart public-private service innovation networks

Marasco, Alessandra; Errichiello, Luisa - In: European review of service economics and management (2016) 1/1, pp. 65-100

Persistent link: https://www.econbiz.de/10011894235

Multi-actor collaboration for the development of service innovations

Hyytinen, Kirsi - In: European review of service economics and management (2016) 1/1, pp. 143-174

Persistent link: https://www.econbiz.de/10011894250

Service innovation and service innovation performance : a study of banking services

Muhammad Imran Hanif; Asgher, Muhammad Umer - In: Pakistan journal of commerce and social sciences 12 (2018) 2, pp. 670-694

innovation strategies to augment and synergize performance of their services. …This study empirically examines the relationship between service innovation and service innovation performance …. Typology of service innovation (SI) based on new service offering/product (NSO), new service process (NSP) and new service …

Persistent link: https://www.econbiz.de/10011934293

The trajectory touchpoint technique : a deep dive methodology for service innovation

Sudbury-Riley, Lynn; Hunter-Jones, Philippa; Al-Abdin, Ahmed - In: Journal of service research 23 (2020) 2, pp. 229-251

Persistent link: https://www.econbiz.de/10012216648