Shevchenko, Anton; Pagell, Mark; Lévesque, Moren; … - In: International Journal of Operations & Production Management 40 (2020) 3, pp. 315-340
Purpose: The supply chain management literature and agency theory suggest that preventing supplier non-conformance—a supplier's failure to conform to the requirements of the buyer—requires monitoring supplier behavior. However, case studies collected to explore how buyers monitored...