Forces for change -- New roles for HR -- Evaluating the effectiveness of HR -- Design of the HR function -- Exult -- BP -- Bank of America -- International Paper -- Prudential -- Lessons learned -- Outsourcing and the future of HR.

What HR needs to do -- What HR does -- The strategic role of HR -- HR decision science -- HR organization -- Measuring efficiency and impact -- The results of HR metrics and analytics -- Information technology in HR -- The effectiveness of HR -- Determinants of HR effectiveness -- Determinants...

A research-based approach to achieving long-term profitability in business What does it take to guarantee success and profitability over time? Authors Christopher G. Worley, a senior research scientist, Thomas D. Williams, an executive advisor, and Edward E. Lawler III, one of the country's...

In-depth agility evaluation for a more efficient response to change Assessing Organization Agility provides a clear, concise roadmap to improved implementation of change. Written by two organizational researchers at USC's Center for Effective Organizations and a management consultant with...

Global Trends in Human Resource Management draws on twenty years of data collected by the Center for Effective Organizations to chart the changing nature of HR practice, and show how it can meet the demands of an evolving global marketplace.