Purpose - The purpose of this study is to examine the impacts of ISO 9000 certification on firm's financial performance in Malaysia.Design/methodology/approach - The data for this quantitative study were gathered from 100 companies. Quality managers were used as key respondent the reliability...

The main purpose of this paper was to specify the impact of ISO 9001 on financial and non-financial performance. For this aim, a comprehensive literature review was carried out on the scholarly published studies, which investigated empirically the effects of ISO 9001 standard on the...

Here is an analysis of the effect of the ISO 9000 certification on the economical results of Russian companies through the use of the propensity score matching (PSM) method, a method which had proven itself reliable at dealing with the selection problems that were highly likely to arise in this...

The question this research address is if voluntary certification with ISO 9000 standards can reduce the number of accidents large trucks have. Certification might have a positive effect depending upon the actions a company takes as a result of being certified, for instance, a company may change...

Local producers, in their interaction with local processors or exporters and international retailers have the possibility to acquire new skills and knowledge. The type of trust relationship and coordination pattern can determine how information flows and how firms upgrade. In addition, the...

The markets in which organizations currently operate require them to use behaviour based on both exploitation strategy and exploration strategy, each of which contributes fundamental benefits for the firm’s success. Exploitation strategy attempts to obtain the maximum advantage from existing...