Details the process whereby multivariate interdisciplinary measures of potential to perform are integrated with performance measures to develop models of retail performance for bank branches. The predictive models use the key business drivers of a major trading bank as dependent variables....

Presents an American view of how British corporations have renewed their efforts to improve the development of managers. Examines management development practices at five corporations to identify the kinds of programmes being instituted to enhance managers′ skills. The results reveal some...

Explores the notion of strategic learning through a case study. The case is used to identify a model of the learning process. Readers are invited to analyse issues in their current role to produce a map of strategic issues.

The objective of this paper is to understand innovators' pursuit of strategies in securing the benefits from an innovation. The study develops a methodological framework of platform for analysing three case study innovations – Windows‐operating system for PC, plain paper copier and video...

Purpose – This paper aims to highlight that there are different levels of analysis and that there are different types of influence on the choice of R&D location and organization. Specifically, the purpose of the paper is to identify geographically dispersing and contracting forces on R&D...

Purpose – The purpose of this paper is to produce a general Balanced Scorecard (BSC) model that is designed and delimited for managing research and development (R&D) activities. Design/methodology/approach – A methodology based on the validity of content of an instrument of measurement,...

University administrators are facing increasingly difficult times as public funds are contracting and accountability for the use of such moneys is increasing. With these financial exigencies, universities must seek alternative means of generating revenues to support their mission. One such...

Purpose – This paper seeks to examine whether the stakeholder strategy matrix provides useful guidance for managers in dealing with stakeholders. The matrix suggests that strategies for dealing with stakeholders can be determined based on stakeholder ability to cooperate and threaten...

This paper examines the sources of competitive advantage from a cross‐functional perspective and presents a dynamic, general model of the tangible and intangible factors that lead to superior firm performance.We argue that superior performance results from the development of a complex,...