Researchers have made efforts to combine service management theory with public administration theory to develop an enhanced model of public service logic and help the public sector to develop services through co-creation with service users. This study considered the appropriateness of public...

Researchers have made efforts to combine service management theory with public administration theory to develop an enhanced model of public service logic and help the public sector to develop services through co-creation with service users. This study considered the appropriateness of public...

1. Introduction -- 2. What is innovation? -- 3. Social innovations : a diffuse concept? -- 4. Innovations in public services -- 5. Public innovation : a question of power? -- 6. Levels of innovation -- 7. Obstacles to innovation -- 8. Innovating : not easy, but it is imperative.