This paper acknowledges the role of entrepreneurship for the development of the process of sustained livelihood. The paper proposes a systematic usage of the ‘Capability’ approach (Sen, 2000) as the basis of the methodology applied by agencies having objectives in lieu with the...

Purpose This paper aims to examine the major factors affecting patients’ satisfaction and loyalty at a health-care organization in India. Design/methodology/approach A conceptual model has been developed that includes the behavioural dimensions of total quality management (TQM), patient...

Purpose – Through this analysis an attempt has been made to improve the reliability of an ESDS used in the cockpit. Design/methodology/approach – The process used for carrying out FMEA is specified by MIL‐STD‐1629A procedure for carrying out failure mode, effects and criticality...

Purpose – The purpose of this analysis was to attempt to improve the reliability of a rotor support system of a modern aircraft engine. Design/methodology/approach – The process used for carrying out FMEA is specified by MIL‐STD‐1629A procedure for carrying out failure mode, effects and...

Purpose: The development of innovation capability (IC) is a central issue for both practitioners and academicians. However, studies that investigate the dimension of IC in the context of micro-enterprises are absent. Based on capability-based view, the purpose of this paper is to identify...

Purpose: In the era of Industry 4.0, knowledge component plays a vital role in manufacturing. For tacking the new complexities of the business, a concept of knowledge supply chain (KSC) is being proposed, which takes into account of knowledge component. Higher education institutes (HEIs) which...

Purpose: At present, the contribution of higher educational institutes (HEIs) to economic development and society at large is under constant evaluation. One important parameter that is counted in their performance is generating intellectual capital. To maximize intellectual property (IP)...

The indomitable spirit of growth of mankind has led to rapid urbanisation and development, steered by industries and corporates. Whether development begets disaster or disaster begets development, is still a matter of on-going discussions and debates, but, each time the society takes a...

Purpose: The paper aims to review existing performance indicators in technology business incubators (TBIs) and propose some new indicators with a focus on incubation activities in higher educational institutes (HEIs) of India. Design/methodology/approach: Performance indicators of various types...