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Public relative performance fe...
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ECONIS (ZBW)
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Public relative performance feedback in complex service systems : improving productivity through the adoption of best practices
Song, Hummy
;
Tucker, Anita L.
;
Murrell, Karen L.
; …
-
2015
Persistent link: https://www.econbiz.de/10011543595
Saved in:
2
Closing the productivity gap : improving worker productivity through public relative performance feedback and validation of best practices
Song, Hummy
;
Tucker, Anita L.
;
Murrell, Karen L.
; …
- In:
Management science : journal of the Institute for …
64
(
2018
)
6
,
pp. 2628-2649
Persistent link: https://www.econbiz.de/10011878986
Saved in:
3
The impact of pooling on throughput time in discretionary work settings : an empirical investigation of emergency department length of stay
Song, Hummy
;
Tucker, Anita L.
;
Murrell, Karen L.
-
2013
-
Rev.: March 19, 2013
Persistent link: https://www.econbiz.de/10009731285
Saved in:
4
The diseconomies of queue pooling : an empirical investigation of emergency department length of stay
Song, Hummy
;
Tucker, Anita L.
;
Murrell, Karen L.
-
2013
Persistent link: https://www.econbiz.de/10010229976
Saved in:
5
The diseconomies of queue pooling : an empirical investigation of emergency department length of stay
Song, Hummy
;
Tucker, Anita L.
;
Murrell, Karen L.
- In:
Management science : journal of the Institute for …
61
(
2015
)
12
,
pp. 3032-3053
Persistent link: https://www.econbiz.de/10011413515
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6
Performance improvement in health care organizations
Song, Hummy
;
Tucker, Anita
-
2016
Persistent link: https://www.econbiz.de/10011571723
Saved in:
7
Cohort turnover and productivity : the July phenomenon in teaching hospitals
Huckman, Robert S.
;
Song, Hummy
;
Barro, Jason R.
-
2014
Persistent link: https://www.econbiz.de/10010371356
Saved in:
8
Cohort turnover and operational performance : the July phenomenon in teaching hospitals
Song, Hummy
;
Huckman, Robert S.
;
Barro, Jason R.
-
2016
Persistent link: https://www.econbiz.de/10011542913
Saved in:
9
Time is the wisest counselor of all : the value of provider-patient engagement length in home healthcare
Song, Hummy
;
Andreyeva, Elena
;
David, Guy
- In:
Management science : journal of the Institute for …
68
(
2022
)
1
,
pp. 420-441
Persistent link: https://www.econbiz.de/10012821194
Saved in:
10
Queue configurations and servers' customer orientation : an experimental investigation
Song, Hummy
;
Armony, Mor
;
Roels, Guillaume
-
2021
Persistent link: https://www.econbiz.de/10012798906
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