The performance measurement is important aspect within the higher education system in Sri Lanka and all over the world. When considering education, quality of educational service and stakeholder satisfaction can be taken as more important. Most of the performance measurement systems fail to...

The evaluation and continuous improvement of the quality of teaching and learning in higher education is an issue of sustained concern. The Quality Assurance (QA) system in Sri Lanka is to ensure quality, continuous development and efficient performance of Sri Lankan higher education...

This paper provides systematic research-based evidence on the usage of the Balanced Scorecard (BSC) concept in Sri Lankan Universities. This typology ranges from the BSC's origin as a multidimensional framework for strategic performance measurement that combines financial and non-financial...

This paper provides systematic research-based evidence on the usage of the Balanced Scorecard (BSC) concept in Sri Lankan Universities. This typology ranges from the BSC's origin as a multidimensional framework for strategic performance measurement that combines financial and non-financial...

One of the performance measurements tools to evaluate the success of an organization nowadays is the Balanced Scorecard having four different perspectives. These are the Financial, the Customer, the Internal Process and the Learning and Growth perspective. In the back-drop of growing criticism...

This article presents a survey on the critics to the Balanced Scorecard (BSC) implementation in private organizations and the opinion of Brazilian executives from three different enterprises about these critics. As for Kaplan and Norton (1997) proposal, some outlines were not followed by the...

Objective - The aim of the study is to enhance the mechanism of strategic performance measurement system goals base of four research questions: (i) To what association between the MCS and enterprise resource planning system (ERPS) intention to strategy performance management system (SPMS)? (ii)...