Purpose – When comparing the annotated relevance and the actual application of social media, enormous discrepancies show. This paper aims to introduce the concept of “Social Media Governance” as a means to accelerate the establishment of social media in communication practices and seeks to...

Purpose – This paper seeks to describe the changing organizational environment and stakeholder debate currently taking place in various “issue arenas” during a crisis. Organizations today need to find and monitor these arenas before being able to communicate with their stakeholders....

Purpose – The purpose of this paper is to explore how practitioner culture is maintained despite legal, technical, and educational issues resulting from the deluge of social media. The authors examined the nexus of practitioner culture, social media usage, and regulatory forces like policies,...

Purpose The purpose of this paper is to develop a measurement scale for assessing the quality of dialogic conversations among companies and digital publics in social media. Dialogic conversations are defined as sequences of communicative actions and counteractions taken by social actors for...

Purpose – This article aims to explore construction, production and distribution of environmental information in social media. Specifically, the focus is on people's accounts in social media of their everyday life practices aimed at leading what are considered environmentally friendly lives....

Purpose This study explored the information practices of cosplayers, as well as the social norms, social types and information infrastructure of an online cosplay Facebook group, the Rey Cosplay Community (RCC). Design/methodology/approach To better understand individual behavior, the authors...

Purpose The purpose of this study is to examine the quality of information in articles in the online encyclopedia, Wikipedia, as perceived by readers and content contributors. This study explored several dimensions and characteristics of information presented in Wikipedia by identifying new...

Purpose Scholarly identity refers to endeavors by scholars to promote their reputation, work and networks using online platforms such as ResearchGate, Academia.edu and Twitter. This exploratory research investigates benefits and drawbacks of scholarly identity efforts and avenues for potential...

Purpose The prevalence of digital reading and the widespread use of social media among young people demands systematic exploration of the effects of social media addiction on students' reading practice. This paper aims to explore the effects of social media addiction on reading preferences,...

Purpose The purpose of this paper is to extend the knowledge of how identity is connected to information sharing activities in social media during pre-school teacher training. Design/methodology/approach An ethnographic study is performed where 249 students at a Swedish pre-school...