Nowadays there is a wide range of ideas of neoliberal origin about two of the most momentous issues with which are faced contemporary economies, irrespective of their development level. Several scholars point on the ways of measuring and forecasting unemployment evolution or analysis of the...

Job quality is a multi-dimensional concept that has become prominent on the agenda of policy-makers. There is no consensus about how to measure and how to monitor it. In this paper we compare often used objective and subjective indicators of job quality. We argue that objective indicators are...

The purpose of this research is to explore the relationship among the gap between career needs and career development programs, job satisfaction, and turnover intention. First, the nursing career is divided into four stages: exploration stage, establishment stage, maintenance stage, and...

Purpose This study assesses the role of trust in management on relationships between predictors (supervisor support, coworker support and meaningful work) and outcomes (job satisfaction, turnover intentions and healthy lifestyle). Design/methodology/approach Data from 1,302 working adults from...

Purpose – The purpose of this paper is to investigate a model of management commitment to service quality (MCSQ) and service recovery performance in the context of public and private hospitals in New Zealand. Design/methodology/approach – In a cross‐sectional survey grounded in Bagozzi's...

Purpose – This paper aims at investigating the relationships among patient satisfaction, and nurses' job security, job satisfaction, and obedience OCBs within the setting of private hospitals in Damascus and Rural Damascus Governorates. Design/methodology/approach – A cross-sectional survey...

Purpose – The interpretation of the importance/performance map is based on an assumption of independence between importance and performance but many studies question the validity of this assumption. The aim of this research is to develop a new typology for job satisfaction attributes as well...