Purpose The purpose of this paper is to investigate how companies are handling the issue of knowledge retention from old age retiring workers in the oil and gas sector. This is achieved by providing a detailed insight on the challenges and strategies related to knowledge retention through study...

Purpose – This study/paper aims to study the knowledge audit methodologies needed in structured business processes (SBP) and unstructured business processes (UBP) respectively. The knowledge audit methodology used for SBP aims to identify and capture procedural knowledge, while the one for UBP...

Purpose – To provide executives and scholars with pragmatic understanding about integrating knowledge management strategy and technologies in business processes for successful performance. Design/methodology/approach – A comprehensive review of theory, research, and practices on knowledge...

Purpose – To provide an argument and a practical approach for achieving a balance between business process optimization and the use of human‐centred business practices. Design/methodology/approach – The concepts of business process and business practice are positioned in the academic...

Purpose – This paper makes the case that modern knowledge management (KM) is inseparable from a consideration of technology. While recognizing that there are many non‐technological facets to KM research and practice, it takes issue with the perspective proposed by some that knowledge...

Purpose – To develop a process model of interorganizational systems (IOS) collaboration and systematic framework for understanding and classifying IOS technologies for interorganizational collaboration. Design/methodology/approach – This paper synthesizes relevant concepts and findings in...

Purpose – To provide an interesting approach for determining interval measures, through the analytic hierarchy process, for integration with social network analysis for knowledge mapping in organizations. Design/methodology/approach – In order to develop improved organizational and business...

Purpose – To propose an infrastructure of a knowledge‐based system to capture and maintain the procurement information and purchasers' knowledge, regarding how to choose partners in the supply chain network, with the adopting of the neural networks that mimic the operation of human brain to...

Purpose – This paper aims to unravel the complexities associated with knowledge sharing in large global organizations through a field study carried out in a large, multinational company (Du Pont), focusing on the critical issues, concrete practices, bottle‐necks, and constraints in knowledge...

Purpose – To consider the role of technology in knowledge management in organizations, both actual and desired. Design/methodology/approach – Facilitated, computer‐supported group workshops were conducted with 78 people from ten different organizations. The objective of each workshop was...