importance of a supervisor's support for a change initiative in relation to employee job satisfaction and job involvement. Design …, job satisfaction, and job involvement. Findings – While supervisor support for the change initiative was found to be … related to job satisfaction and job involvement, job satisfaction mediated the supervisor support‐job involvement relationship …

results support previous research on the degree of satisfaction with prior internationalization efforts and future intent to … firm was committed to internationalization has a negative influence on the positive relationship between satisfaction and … the firm’s: intent to internationalize; satisfaction with prior internationalization; and commitment to …

visitors at a museum. Furthermore, it seeks to analyse whether emotions influence visitor satisfaction and whether this depends …’s satisfaction. Originality/value – This study adds to the growing literature on emotions as a tool for segmentation and positioning …’ satisfaction. Further, it suggests that emotions are more significant than cognitive aspects in shaping visitors’ satisfaction.  …

between their satisfaction and revisit intentions. Design/methodology/approach To collect data, an online survey was conducted … effect on the relationship between their satisfaction and short-term revisit intentions. Originality/value This study … satisfaction and revisit intention within the scope of cultural tourism, which has not been examined before.  …

relationship between customer satisfaction, perceived value and loyalty concepts. Design/methodology/approach – The data used in …. Findings – The roles of perceived value dimensions between satisfaction and loyalty were revealed within the context of the … proposed model. Moreover, the relative importance of perceived value dimensions in the causal relationship between satisfaction …

destination image through both aspects on satisfaction levels and tourist loyalty. Design/methodology/approach Data collection was … satisfaction, and in turn, satisfaction predicted tourist loyalty. Moreover, the relationship between destination image and loyalty … satisfaction. Originality/value The findings of this study provide a better understanding of the process that determines Chinese …

design. Dependent variables representing CO-effects are post-choice satisfaction and regret. Choice confusion and choice … makes them less certain about their choice, and subsequently, have less satisfaction and more regret about their decision …-effects via post-choice satisfaction and regret. In addition, while the only available study on CO in tourism (Park and Jang, 2013 …

satisfaction for the Yanshuei Fireworks Festival in Taiwan. Design/methodology/approach – This study investigated 302 tourists …, their satisfaction is also higher. Situation involvement has a complete mediating effect between novelty-seeking and … satisfaction. Research limitations/implications – Because the fireworks festival only lasts for 48 hours, and the subjects must be …

understanding of service quality and satisfaction and whether there is a disparity between services offered by luxury hotels and the … and satisfaction. Findings – The major findings of the study were that: there were no fundamental disconnects in the … quality and satisfaction; the managers evaluated satisfaction in terms of services provided, but the guests conceptualized …

Purpose This study aims to investigate the effects of servicescape on customer satisfaction and loyalty – centered on … servicescape were shown to remarkably influence customer experience quality, customer satisfaction and loyalty. Moreover, the study … confirmed the interrelation between service experience, satisfaction and loyalty in the café setting. Practical implications …