Written by some of the most distinguished authors in the field, this book elucidates the critical and complex relationships between services, production and innovation. The authors discuss the limitations of current theories to explain service productivity and innovation, and call for a...

While librarianship in general has had to respond to constant revolutionary change, technical services have faced much more immediate challenges, having nearly been completely reimagined in the 21st century. By showcasing the work of technical services, and the ground-breaking changes they have...

The "knowledge economy" is a concept commonly deemed too ambiguous and elusive to hold any significance in current economic debate. This valuable book seeks to refute that myth. Presenting an important collection of views, from a number of leading scholars, this innovative volume visibly...

"New Technologies in Developing Societies examines critically, and from theoretical, practical and policy perspectives how new technologies are transforming day-to-day human activities in Africa and other developing regions. In particular it addresses how technologies are harnessed to enhance...

A contradiction coils through the political economy: that today's financial and economic crisis began in the historical heartland of advanced information and communications technology (ICTs): the United States. It was not supposed to turn out this way. ICTs were to be the source of economic...