Nearly all inspectors are employed for their professional expertise but, paradoxically, being an inspector distances them from that expertise. Inspectors need knowledge on which to base inspection judgements. Knowledge is the basis of implementing policy or of innovating. How do they update...

Suggests that the role of marketing, particularly in the fast‐moving consumer goods sector, is changing with the business environment. Points out that the need to maximize shareholder value is currently often a more important organizational objective than simply increasing market share. Also...

Cross‐cultural variations in the international ethical environment has the potential to hamper the international activities of the unwary international retailer. This study investigated differences in preferences for policies addressing potentially ethically troublesome retail sales situations...

Environmental issues can present some daunting operational concerns for all types of organization, whether in the private, public and voluntary sectors. Managing them requires environmental professionals with a working knowledge of the rapidly developing body of regulatory measures. This new...

pt. 1. The environmental context -- pt. 2. Environmental themes -- pt. 3. Managing environmental performance -- pt. 4. Measuring and communicating environmental performance -- pt. 5. Evaluation tools -- pt. 6. The challenges ahead for the environmental profession.