internal communications, nor did it have a written internal communications strategy. The use of communication audits had also … communication audit questionnaire, and a critical incident approach. The results showed a general dissatisfaction in respect of … communication and specific dissatisfaction in relation to particular areas of the organisation. The implications of the findings for …

Examines the nature and success of corporate communication initiatives within a large retail franchise organization …. Challenges faced by communication strategists in franchised organisations are discussed and initiatives for overcoming these … instigated policy is outlined. The research, centred on corporate communication tools, found strong franchisee awareness of …

This is a case study of USA‐Japan intercultural communication, analyzing a one‐hour meeting between a US manager, a … make their approach in order to understand each other and co‐construct the conversation in intercultural communication in …

attempts to determine the place of financial communication in the company with regard to its general situation. Design … communication needed so as to prepare for the first public share issue. Examines the initial results of a quantitative analysis … (carried out by means of a questionnaire) of the importance attached to financial communication by managers of firms present on …

: structure, relationships, and communication. Transaction cost items measured information exchange, problem solving, conflict … transaction costs and organizational outcomes. Research limitations/implications – The items used to measure the communication … – The results suggest an alternative approach to considering the connection between communication management and …

Purpose – To emphasise the important role of financial communication strategies implemented by companies during … communication strategy and its targets. A qualitative investigation conducted in Belgian bank companies (by interviews) details the … different financial communication strategies implemented during mergers and acquisitions. Findings – Financial communication is …

Purpose – This paper aims to promote better understanding of how the internet is used as part of crisis communication … has a significant role in disseminating information and that many‐to‐many online communication allows organisations to … achieve “excellent” communication. However, it has also been suggested that in practice there is a need for more flexibility …

relationship between public health crisis (PHC) and scares and corporate communication practice. It aims to clarify the complex … relationship between public health policy development and corporate crisis and risk communication issues. Design …/methodology/approach – Literature review in the fields of crisis communication, crisis and risk management and public health policy; the …

Purpose – In an attempt to gain insight in the contribution of organizational communication to work perceptions, this … paper investigates both direct and indirect relationships between supervisor communication and employees' affective … telecommunication services ( n =456) is analyzed on the relationships between communication, commitment and the proposed mediators …