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Exploring crisis from a receiver perspective :understanding stakeholder reactions during crisis events

Fediuk, Tomasz A.; Coombs, W. Timothy; Botero, Isabel C. - In: The handbook of crisis communication, (pp. 635-656). 2010

Persistent link: https://www.econbiz.de/10003929452

Why a concern for apologia and crisis communication?

Coombs, W. Timothy; Frandsen, Finn; Holladay, Sherry J.; … - In: Corporate communications : an international journal 15 (2010) 4, pp. 337-349

Persistent link: https://www.econbiz.de/10008737968

Corporate apologia : organizational self-defence in a crisis

Coombs, W. Timothy (contributor) - 2010

Persistent link: https://www.econbiz.de/10008737970

Consumer empowerment through the Web : how Internet contagions can increase stakeholder power

Coombs, W. Timothy; Holladay, Sherry J. - In: New media and public relations, (pp. 175-187). 2007

Persistent link: https://www.econbiz.de/10003553809

Managing corporate social responsibility : a communication approach

Coombs, W. Timothy; Holladay, Sherry J. - 2012 - 1. publ.

"Corporate Social Responsibility (CSR) has become central to many businesses as they negotiate in an increasingly global marketplace. This book offers a strategic, communication-centred approach to integrating CSR into organizations, founded in stakeholder engagement and dialogue. It is...