This book focuses on the transition faced by business organizations and their stakeholders as they move from protected markets to open competition, and it explores how these changes can be facilitated by outside interveners/agents. Centering on four case studies — AT&T, Lucent, Electricité de...

Successful companies increasingly go beyond adding value by reinventing it. Looking at European businesses in Sweden, Denmark, and France, the authors show that a company's strategic challenge is the continuous reconfiguration and integration of its competencies and customers - changing the...