This paper advances the understanding of absorptive capacity by disentangling its four distinct sub-dimensions. Most of the studies in extant literature have treated absorptive capacity as unidimensional concept and as a firm-level construct without paying due attention to its organizational...

International acquisitions are today the most important foreign direct investment vehicle, and the ensuing integration processes are notoriously fraught with problems. We situate, discuss, and develop the main results of an early study in the knowledge-based view tradition – the award-winning...

This paper argues for the important role of customers as a source of competitive advantage and firm growth, an issue which has been largely neglected in the resource-based view of the firm. It conceptualizes Penrose's (1959) notion of an 'inside track' and illustrates how in-depth knowledge...

Banks are motivated to be interested in developing platforms to provide mobile payment services to their customer and for those to be innovative. However, the successful implementation of a mobile payments service platform is mainly determined by how much players are fully motivated to realize...

Purpose: Digitalisation has been identified as a driving force behind retail sector transformation. The purpose of this paper is to provide a deeper understanding of how omni-channel strategies link to the digitalisation phenomenon. The study is explorative in nature and aims to expand existing...

Swedish public transport organizations have set an objective to double usage of the public transport during the next coming five years. This study attempts to investigate if the current ticket solutions support the goal of the public transport companies, and if the available mobile phone...

Purpose: The purpose of this study is to provide a review of the emergent literature to advance the current understanding of the business model (BM) concept in a context in which more than one actor is actively involved in the development and delivery of a joint offer based on information and...

Money and payments are central to modern economies and societies, yet there are increasing concerns over the environmental impacts of various payment services, particularly from a climate perspective. This report examines the climate impact of retail payments in Sweden in 2021, including cash,...