Bishop, Vicky; Korczynski, Marek; Cohen, Laurie - In: Work, Employment & Society 19 (2005) 3, pp. 583-602
This article explores the social construction of violence within the front-line context of job centres in the Employment Service (ES). The issue of violence within organizations is typically approached using positivistic methods. In contrast, this article deepens understandings of violence in...