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IT support service : identification and categorisation of wastes

Kundu, Goutam Kumar; Manohar, B. Murali; Bairi, Jayachandra - In: International journal of value chain management : IJVCM 5 (2011) 1, pp. 68-91

Persistent link: https://www.econbiz.de/10009270132

A process model framework for Participants area of AACSB standards

Kundu, Goutam Kumar; Bairi, Jayachandra - In: Business process management journal 22 (2016) 6, pp. 1044-1068

Persistent link: https://www.econbiz.de/10011590939

IT support service: identification and categorisation of wastes

Kundu, Goutam Kumar; Manohar, B. Murali; Bairi, Jayachandra - In: International journal of value chain management : IJVCM 5 (2011) 1, pp. 68-92

Persistent link: https://www.econbiz.de/10009177470

How do the practitioners perceive relevancy of lean practices in IT support services?

Kundu, Goutam Kumar; Manohar, B. Murali; Bairi, Jayachandra - In: The TQM Journal 27 (2015) 5, pp. 648-668

Purpose – The purpose of this paper is to capture and analyze the perception gaps with respect to the current usage and importances of the lean practices from the IT support service practitioners’ perspective. Design/methodology/approach – A questionnaire was developed to capture the...

Persistent link: https://www.econbiz.de/10015032599

A comparative assessment of AACSB and CMMI-SVC quality models

Kundu, Goutam Kumar - In: International journal of management concepts and … 12 (2019) 2, pp. 150-167

Persistent link: https://www.econbiz.de/10012105446

Impact of reform and privatisation on shareholders with special reference to power sector reform in Orissa

Kundu, Goutam Kumar; Mishra, Bidhu Bhusan - In: International journal of economics and accounting : IJEA 2 (2011) 2, pp. 190-210

Persistent link: https://www.econbiz.de/10009232619

Green supply chain key practices : literature

Kennedy, E. Noble; Kundu, Goutam Kumar - In: International journal of green economics 11 (2017) 2, pp. 165-181

Persistent link: https://www.econbiz.de/10011905142

Modelling the enablers to explore the driving power, dependence and strategic importance in achieving SC agility

Wankhade, Nilesh; Kundu, Goutam Kumar - In: International journal of value chain management : IJVCM 11 (2020) 1, pp. 63-95

Persistent link: https://www.econbiz.de/10012200953

A checklist for readiness evaluation of participants area of AACSB standards

Kundu, Goutam Kumar; Majumdar, Jyoti Prakas - In: International journal of services and operations management 33 (2019) 3, pp. 369-394

Persistent link: https://www.econbiz.de/10012145306

An empirical study on Kaizen events in Indian small and medium enterprises

Venkatesan, Thirumani Muniswami Iyer; Kundu, Goutam Kumar - In: International journal of services and operations … 37 (2020) 2, pp. 197-219

Persistent link: https://www.econbiz.de/10012521920