Purpose: Lean approach is widely recognized today as an effective approach to process management and more specifically to performance improvement of processes. However, there is an ambiguity around this approach, which leads to the failure of several companies to achieve their desired...

Purpose: Lean Management has evolved into an inter-disciplinary subject with linkages to Operations Management, Organizational Behaviour, and Strategic Management. The objective of this paper is to review journal articles on lean published in major academic sources with a view to provide...