Purpose Dynamic capabilities are regarded as the bedrock of businesses that survive in a dynamic environment. Building upon the social capital theory, the purpose of this paper is to investigate the nexus between dynamic capabilities and social capital in family businesses....

Purpose The purpose of this paper is to explore some key factors that influences ethnic entrepreneur’s decision in starting-up a new business in Aberdeen, Scotland. Design/methodology/approach The authors set out to investigate the motives, drivers and attitudes of ethnic minorities in seeking...

Purpose – To the extent that customer relationships with service providers provide value to service firms suggests that these relationships can be viewed as social capital. This paper seeks to use social capital as a theoretical framework to examine the effect of these relationships on...

Purpose – This paper aims to report on a qualitative study that explores senior citizen consumers ' empowerment through social engagement in third places and their subsequent loyalty to third places. Design/methodology/approach – Data were collected via a qualitative research design from...

Purpose This paper aims to demonstrate how vulnerable consumer-citizens mobilize social capital following a natural disaster, showing how different forms of social capital contribute to well-being and resilience. Design/methodology/approach An embedded case study design comparing three different...

Purpose – The major goals of this paper are twofold: first, it aims to explore the link between social capital (structural, relational and cognitive) and the exploitative and explorative capabilities; second, to examine the influence of exploitative and explorative capabilities on...

Purpose – The purpose of this paper is to analyze the intra‐firm dynamics of business model enactment, paying particular attention to the social context in which that enactment occurs. Design/methodology/approach – The article develops its hypotheses from qualitative case studies. In...

Purpose – The purpose of this paper is to explore the role of trust in the collaborative learning processes that underpin innovation as a competitive strategy in organizations. Design/methodology/approach – As a conceptual paper, the argument is framed by academic perspectives, drawn from...