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Examining pathways from innovation orientation to patient satisfaction : a relational view of healthcare delivery
Dobrzykowski, David D.; Callaway, Stephen K.; … - In: Decision sciences : DS 46 (2015) 5, pp. 863-899
Persistent link: https://www.econbiz.de/10011476929
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Seeking intelligence from patient experience using text mining : analysis of emergency department data
Varanasi, Padmini; Tanniru, Mohan - In: Information systems management 32 (2015) 3, pp. 220-228
Persistent link: https://www.econbiz.de/10011412961
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SEM of service quality to predict overall patient satisfaction in medical clinics : a case study
Johnson, Dana M.; Russell, Roberta S. - In: Quality management journal : QMJ 22 (2015) 4, pp. 18-36
Persistent link: https://www.econbiz.de/10011384434
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International medical travelers' behavioral intention : an empirical study in Iran
Shahijan, Milad Kalantari; Sajad Rezaei; Preece, … - In: Journal of travel and tourism marketing 32 (2015) 5/6, pp. 475-502
Persistent link: https://www.econbiz.de/10011386740
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Does CEO compensation impact patient satisfaction? Kunle Akingbola and Herman A. van den Berg
Akingbola, Kunle; Van den Berg, Herman A. - In: Journal of health organization and management 29 (2015) 1, pp. 111-127
Persistent link: https://www.econbiz.de/10011297978
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Incident-based measurement of patient's satisfaction
Singh, Gajendra - 2002
Persistent link: https://www.econbiz.de/10002972375
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Patients' and personnel's perceptions of service quality and patient satisfaction in nuclear medicine
De Man, Stefanie; Gemmel, Paul; Vlerick, Peter; Rijk, … - 2002 - [Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001735478
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An empirical investigation on patients perception about service quality of corporate hospitals in Coimbatore, Tirupur and Erode Districts- Tamilnadu
Saravanan, S. - In: GITAM journal of management : a quarterly publication … 12 (2014) 4, pp. 114-123
Persistent link: https://www.econbiz.de/10011292586
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Does patient empowerment matter in building loyalty?
Mohd-Any, Amrul Asraf; Sundramohana, Meenatharisni; … - In: International journal of consumer studies 46 (2022) 2, pp. 653-675
Persistent link: https://www.econbiz.de/10013162350