Kianpour, Kamyar; Jusoh, Ahmad; Asghari, Maryam - In: International Journal of Quality & Reliability Management 31 (2014) 5, pp. 547-565
Purpose – The purpose of this paper is to extend the existing dimensions of product quality to cover ecological phenomena. It proposes adding a new dimension – environmentally friendly – to the existing dimensions of product quality in order to help solve environmental issues....
