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A four quadrant strategy for improving government performance in Ras Al Khaimah

Jabnoun, Naceur; Khalifah, Mohamed - In: International Journal of Quality & Reliability Management 32 (2015) 8, pp. 786-798

Purpose – Quality awards played an important role in improving quality in private and public organizations. The purpose of this paper is to present an integrated four quadrant strategy adopted by Sheikh Saqr Program for Government Excellence (SSPGE) for improving government performance in the...

Persistent link: https://www.econbiz.de/10014801457

A proposed model for sustainable business excellence

Jabnoun, Naceur - In: Management Decision 58 (2019) 2, pp. 221-238

Purpose: The purpose of this paper is to develop an excellence model that combines noble ends and noble means to achieve sustainable business excellence (SBE). Design/methodology/approach: The general framework of existing excellence models is used to develop the new model. Relevant literature...

Persistent link: https://www.econbiz.de/10012187804

Barriers to service quality in Islamic banks in Qatar

Chaker, Mohammed N.; Jabnoun, Naceur - In: International journal of commerce and management 20 (2010) 4, pp. 296-307

Persistent link: https://www.econbiz.de/10008798809

Service quality & bank performance : a comparison of the UAE national and foreign banks

Tamimi, Hussain A. Hassan al-; Jabnoun, Naceur - In: Finance India : the quarterly journal of Indian … 20 (2006) 1, pp. 181-197

Persistent link: https://www.econbiz.de/10003363029

APEC: evidence and implications for policy

Anwar, Syed Aziz; Jabnoun, Naceur - In: Foreign trade review : quarterly journal of Indian … 35 (2001) 4, pp. 17-29

Persistent link: https://www.econbiz.de/10001611119

The Development of a Contingency Model Relating National Culture to Total Quality Management

Anwar, Syed Aziz; Jabnoun, Naceur - In: International journal of management 23 (2006) 2, pp. 271-280

Persistent link: https://www.econbiz.de/10007272830

Environmental Uncertainty, Strategic Orientation, and Quality Management: A Contingency Model

Jabnoun, Naceur; Khalifab, Azaddin; Yusuf, Attahir - In: Quality management journal : QMJ 10 (2003) 4, pp. 17-31

Persistent link: https://www.econbiz.de/10005931548

Control processes for total quality management and quality assurance

Jabnoun, Naceur - In: Work study : work analysis, incentives, O & M, process … 51 (2002) 4-5, pp. 182-190

Persistent link: https://www.econbiz.de/10006615994

Control processes for total quality management and quality assurance

Jabnoun, Naceur - In: Work study : work analysis, incentives, O & M, process … 51 (2002) 4, pp. 182-190

Persistent link: https://www.econbiz.de/10006616209

Barriers to service quality in Islamic banks in Qatar

Chaker, Mohammed N.; Jabnoun, Naceur - In: International journal of commerce and management 20 (2010) 4, pp. 296-307

Persistent link: https://www.econbiz.de/10009890834