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We study the allocation and productivity consequences of training production line supervisors in soft skills via a randomized controlled trial. Consistent with standard practice for training investments within firms, we asked middle managers -- who sit above supervisors in the hierarchy -- to...
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, performance of the banks. The findings also showed that managers become savvier in personal initiatives and responsive to customer … quantitative survey of 140 middle-level managers from four banking institutions in Ghana is conducted. Findings – Findings showed … that there is a significant relationship between T & D of middle-level managers and their performance and, consequently …
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