Many oil industry spokesmen who pleaded for a free market in the era of regulation are now urging the opposite: federal protection from low-cost imported oil. It is ironic that some economists should find merit in these arguments, particularly now that the very idea of free trade is facing the...

After more than two decades since quality became part of managers' everyday lexicon, total quality management (TQM) and ISO 9000 have taken the centre stage. However, there has been much debate about how they might be related to each other. This research is a new contribution to the knowledge on...

type="main" xml:id="jscm12070-abs-0001" <p>We introduce a new type of critical supplier—the nexus supplier—that becomes evident when we consider suppliers from a network perspective. The extant literature focuses on the importance of strategic suppliers and identifies strategic suppliers as...</p>

Purpose Many small-to-medium sized service shops (e.g. jewelry shops, fine-dining restaurants etc.) operate in a unique service environment. They often face customers in transit (i.e. transient delivery) and with minimal information of their preferences (i.e. high uncertainty). This study...

Many studies claim that when an organization interacts with suppliers and with customers across the supply chain, the organization would achieve improved time performances. This claim, however, has undergone limited theoretical development, as well as subsequent systematic empirical testing. As...

Purpose – The purpose of this paper is to describe different ways in which a buyer and supplier can be embedded in a dyadic relationship and how these differences influence patterns of inter-firm innovation activities and outcomes. Specifically, to address the relative paucity of theoretical...

"Abstract: Supply chain management contends with structures and processes for delivering goods and services to customers. It addresses the core functions of connected businesses to meet downstream demand. This innovative volume provides an authoritative and timely guide to the overarching issues...