Alon, Ilan; Chen, Shan; Mandolfo, Marco - In: Business Process Management Journal 25 (2018) 2, pp. 368-378
Purpose: The purpose of this paper is to discuss China’s New Silk Road initiative as an opportunity for European small and medium-sized enterprises (SMEs) to export to Chinese market. It offers research propositions on redefining the business process of European SMEs and Chinese importers in...