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these experience dimensions on festival attendees' vividity of memory and loyalty. Design/methodology/approach – Data were … memory, which consequently influences loyalty. Each dimension of experience economy significantly influences vividity of …. Understanding festival attendees' experience is imperative for festival organizers because attendees' experience is a predictor of …
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Purpose – This empirical study aims to investigate the potential of customer experiences in the tourism industry to influence emotions and thus create positive mental imprints. Design/methodology/approach – This investigation tests a conceptual model for what leaves positive mental imprints...
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robots, assess their robotic functions and consumers’ loyalty toward four different robotic server types. Design …
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