Verma, Pratima; Kumar, Vimal; Mittal, Ankesh; Gupta, Pardeep - In: The TQM Journal 34 (2021) 1, pp. 29-69
Purpose: This study aims to identify SHRM (strategic human resource management) essential practices for the TQM (total quality management) program regarding an Indian tire manufacturing company and formulate an inclusive interrelationship to prioritize them. Design/methodology/approach:...