Purpose – This article describes the knowledge‐mapping framework the authors designed based on their theoretical and practical research on knowledge mapping. It also shows the practical use of the Framework for companies interested in knowledge‐mapping tools. Design/methodology/approach...

Purpose – The purpose of this article is to augment evaluation of the effectiveness of broadband videoconferencing among distributed research teams. Design/methodology/approach – Textual output from informal interaction in videoconferencing and chat room sessions was recorded and analyzed...

Purpose – The paper aims to serve as a reminder of the fact that creating a strong atmosphere of trust and longevity in employee relations is ultimately the most robust route to maintaining a sustainable competitive edge. Design/methodology/approach – In addition to a literature review,...

Purpose – This paper proposes defining a methodology of cultivation and integration of communities of practices (CoPs) and to create an evaluation model in organizations. Design/methodology/approach – This research project was based on a qualitative case study design, with main units of...

Purpose – Autopoiesis has been applied to many different fields. One area, however, where little work has been done is the application of autopoietic theory to knowledge management. The paper aims to provide a direct comparison between the theory of autopoiesis with aspects of knowledge...

Purpose – The purpose of this paper is to apply the self‐efficacy model to compare knowledge‐sharing activities in the Open Source community versus those in a traditional organization. Design/methodology/approach – Current literature on tacit knowledge sharing and information about the...

Purpose – The aim of this paper is to suggest a method to redesign business processes from the viewpoint of knowledge flows using a knowledge map. Design/methodology/approach – Knowledge flows and business processes cannot be separated because knowledge is inputted and outputted through...

Purpose – The aim of this paper is to empirically test and find the correlation between knowledge characteristics and relationship ties on project performance. Design/methodology/approach – Data were collected via personal interviews based on a structured survey of project managers in a...

Purpose – The purpose of the paper is to examine the underlying components of information technology (IT) that support different models of knowledge management (KM). Design/methodology/approach – This empirical study is conducted in the management consulting industry to examine the important...

Purpose – This paper seeks to take up the challenges of examining the issues of knowledge transfer in an organization operating across Europe, the Middle East, Africa and Latin America. The purpose is directed to understanding whether knowledge management efforts can lead to the improvement of...