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Effect of perceived attributes, perceived risk and perceived value on usage of online retailing services

Mwencha, Peter; Muathe, Stephen; Thuo, John Kuria - In: Journal of management research 6 (2014) 2, pp. 140-161

Persistent link: https://www.econbiz.de/10010430617

The impact of Web quality and playfulness on user acceptance of online retailing

Ahn, Tony; Ryu, Seewon; Han, Ingoo - In: Information & management : the internat. journal of … 44 (2007) 3, pp. 263-275

Persistent link: https://www.econbiz.de/10003655605

Assessing customers' perceived value of the online channel of multichannel retailers : a two country examination

Carlson, Jamie; O'Cass, Aron; Ahrholdt, Dennis C. - In: Journal of retailing and consumer services 27 (2015), pp. 90-102

Persistent link: https://www.econbiz.de/10011388091

Determining Impact of Demographics on Perceived Service Quality in Online Retail

Kalia, Prateek - 2019

This research starts with a premise, whether significant difference in perceived service quality (PSQ) exist within demographic characteristics of online shoppers, such as education, age, gender, monthly income, occupation and marital status. Web survey has been administered to 308 online...

Persistent link: https://www.econbiz.de/10012901682

The impact of online shopping attributes on customer satisfaction and loyalty : moderating effects of e-commerce experienceh

Mofokeng, Thabang Excellent - In: Cogent business & management 8 (2021) 1, pp. 1-33

The COVID-19 pandemic has expedited the growth of e-commerce in South Africa, as in global markets, strengthening online shopping exchange relationships. Businesses seek advanced models of the online shopping dimensions that are appropriate for tailoring services to customers. The data collected...

Persistent link: https://www.econbiz.de/10012628370

Meassevuring e-service quality, satisfaction and loyalty of customer in the online channel of the modern retail

Veloso, Cláudia Miranda; Magueta, Daniel; Sousa, Bruno; … - In: Inventi impact: retailing & consumer services (2021) 1, pp. 28-42

Persistent link: https://www.econbiz.de/10012601930

What influences online shopping in Nigeria : trust or website quality?

Esho, Ebes; Verhoef, Grietjie - In: African journal of business and economic research : AJBER 16 (2021) 3, pp. 155-175

Persistent link: https://www.econbiz.de/10013282425

Offline to online shopping : shift in volition or escape from violation

Duggal, Ekta; Verma, Harsh Vardhan - In: Journal of Indian business research 14 (2022) 3, pp. 339-357

Persistent link: https://www.econbiz.de/10013288126

Developing and validating a multidisciplinary scale of e-retailing website elements

Alnawas, Ibrahim; Al Khateeb, Amr - In: Journal of retailing and consumer services 66 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013209668

Technology readiness in a B2B online retail context : an examination of antecedents and outcomes

Vize, Róisín; Coughlan, Joseph; Kennedy, Aileen; … - In: Industrial marketing management : the international … 42 (2013) 6, pp. 909-918

Persistent link: https://www.econbiz.de/10010211252