Similar Search Results

Linking soft and hard total quality management practices : evidence from Jordan

Saleh, Rawan Ali; Sweis, Rateb J.; Saleh, Firas I. Mahmoud - In: International journal of business excellence 14 (2018) 1, pp. 49-86

Persistent link: https://www.econbiz.de/10011954093

Total quality management practices and their impact on performance : case study of Royal Jordanian Airlines

Sweis, Rateb J.; Elhawa, Nida Abu; Sweis, Nadia J. - In: International journal of business excellence 17 (2019) 2, pp. 245-263

Persistent link: https://www.econbiz.de/10011997395

The impact of service quality on sustainable competitive advantage : study on Jordanian health insurance companies

Sweis, Rateb J.; Elian, Mai; Alawneh, Afnan R.; Sweis, … - In: International journal of business excellence 16 (2018) 2, pp. 162-176

Persistent link: https://www.econbiz.de/10011966951

Demotivating factors influencing productivity in Jordanian residential construction projects

Sweis, Nadia J.; Sweis, Rateb J.; Kassab, Ghaith; Elfar, Amr - In: International journal of productivity and quality … 20 (2017) 2, pp. 154-168

Persistent link: https://www.econbiz.de/10011719628

Assessing service quality in secondary schools : the case of Jordan

Sweis, Rateb J.; Diab, Hannah; Salah, Firas Izzat Mahmoud; … - In: Benchmarking : an international journal ; BIJ 23 (2016) 5, pp. 1207-1226

Persistent link: https://www.econbiz.de/10011571796

Investigating the impact of hard total quality management practices on operational performance in manufacturing organizations

Saleh, Rawan Ali; Sweis, Rateb J.; Mahmoud Saleh, Firas … - In: Benchmarking: An International Journal 25 (2018) 7, pp. 2040-2064

Purpose: The purpose of this paper is to investigate the impact of hard total quality management (TQM) practices on operational performance dimensions in manufacturing organizations. Design/methodology/approach: The study was designed in the Jordanian manufacturing sector. Organizations that...

Persistent link: https://www.econbiz.de/10012066301