While current online discussion tools such as email, chat, wikis, and web forums have been enormously successful at enabling unprecedented global knowledge sharing, they face significant limitations from the perspective of enabling effective large-scale deliberation around complex and...

This article sheds light on the factors that motivate online communities to collectively enact work in firm-sponsored initiatives. We term the general approach to online distributed knowledge-based work: “e-collective work”. While the literature has focused in understanding motivation in...