We can see technology changing people's private and working lives. But what happens when these two worlds collide? This paper explores two small organisations that have taken different approaches to the use of mobile phone technology. This area of contested terrain is becoming increasingly...

A number of employees individually and cooperatively resist the controls of the electronic surveillance systems in the PowerGrid call centre. However, this is not the case in all teams. One team is faced with a labour process that directs their resistance to be focused directly at management,...