Lee, Donhee; Kim, Kai K. - In: International journal of quality innovation 3 (2017) 1, pp. 1-15
, the proposed measurement items for HEALTHQUAL were tested using data collected from a hospital in South Korea with more … comparative analysis of HEALTHQUAL measurement items among three patient treatment groups (inpatients, outpatients, and family … members of patients in the emergency room) and between the patient and general public groups. The results indicated …