are faced with a heterogeneous patient population, in which patients systematically vary with regard to both, their … in a controlled laboratory experiment. In line with the model, we observe that competition significantly improves patient … physician, competition even decreases the patient benefit compared to a situation without competition. This decrease is in …

subsidy scheme, each patient who chooses the primary hospital receives a subsidy from the funder; whereas, under the capacity … game-theoretic queueing model, we determine the optimal decisions (i.e., the patient arrival rate at each hospital, the … hierarchical healthcare system, we propose two contract mechanisms: patient subsidy and capacity investment. Under the patient …

indirect impacts of the factors; service quality and patient's satisfaction on patient's loyalty to the hospital. The study … service delivery. This study objectively focused on the hospital's service quality, and patients' satisfaction as a predictor … and collective impact or on patient's loyalty; it attempted to draw a distinctive border amongst quality of service and …