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Enigma of 'Six Sigma' for foundry SMEs in India: a case study

Singh, Bikram Jit; Khanduja, Dinesh - In: International Journal of Engineering Management and … 2 (2011) 1, pp. 81-105

Six Sigma provides the opportunity and discipline to eliminate mistakes, improve morale, and save money (Henderson and Evans, 2000). Doing things right in the first time and keeping them consistently is the only idea behind Six Sigma. Its fundamental objective is to achieve customer satisfaction...

Persistent link: https://www.econbiz.de/10009360095

Measurement system analysis for implementing design for Six Sigma

Sarkar, Ashok; Mukhopadhyay, Arup Ranjan; Ghosh, Sadhan … - In: International journal of productivity and quality … 14 (2014) 3, pp. 373-386

Persistent link: https://www.econbiz.de/10010488429

Towards an efficient IS service management: the internal customers' zone of tolerance

Ribeiro, Hugo; Barbosa, Belem - In: International journal of services and operations management 28 (2017) 2, pp. 141-162

Persistent link: https://www.econbiz.de/10011859672

Perspectives of control phase to manage Six Sigma implements : an empirical study

Singh, Bikram Jit; Khanduja, Dinesh - In: International journal of business excellence 7 (2014) 1, pp. 88-111

Persistent link: https://www.econbiz.de/10011482055

Measuring operational excellence performance : a mixed-methods conceptualization and application in pharmaceutical quality control laboratories

Köhler, Stephan Alexander - 2019

Exzellenzmodelle festgehalten, jedoch wurde deren Übertragung auf spezifische Kontexte vernachlässigt. Die Performance Measurement … Dissertation umfasst drei Forschungsphasen. In Phase 1 wird die Messung von OPEX Performance konzeptualisiert und operationalisiert … measurement literature emphasizes that the approach to operational performance depends on the unit of analysis and cannot be …

Persistent link: https://www.econbiz.de/10012170833