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Partnership with internal customers – a way to achieve increased commitment

Harnesk, Roland - In: The TQM Magazine 16 (2004) 1, pp. 26-32

co‐workers. A model will be used to view decisive factors for partnership, all depending on communication. In this paper …

Persistent link: https://www.econbiz.de/10015033027

Top European football clubs and social networks: a true 2.0 relationship?

Araújo, Noelia; de Carlos, Pablo; Antonio Fraiz, Jose - In: Sport, Business and Management: An International Journal 4 (2014) 3, pp. 250-264

Purpose – In the scenario of today's Information Society, social networks are powerful promotional tools that football clubs can use to their own advantage by managing efficiently and effectively their image so as to enhance their appeal to sponsors and firms looking for marketing and...

Persistent link: https://www.econbiz.de/10015006932

The impact of emergent virtual leadership competencies on team effectiveness

Ziek, Paul; Smulowitz, Stacy - In: Leadership & Organization Development Journal 35 (2014) 2, pp. 106-120

among individuals. It also advances a model of emergent virtual team leadership as a practice of communication. The better …

Persistent link: https://www.econbiz.de/10014924358

The Leaderful Fieldbook: Strategies and Activities for Developing Leadership in Everyone

Yergler, Jeffrey D. - In: Leadership & Organization Development Journal 34 (2013) 5, pp. 490-491

Persistent link: https://www.econbiz.de/10014924359

Leader culpability, hopelessness, and learning during organizational crises

Kovoor-Misra, Sarah; Olk, Paul - In: Leadership & Organization Development Journal 36 (2015) 8, pp. 990-1011

Purpose – The purpose of this paper is to investigate followers’ judgments of leader culpability and learning during a crisis, and the extent to which judgments of culpability create hopelessness and reduce crisis learning. The authors also study factors that moderate these relationships....

Persistent link: https://www.econbiz.de/10014924418

Communication challenges facing management teams

Hedman, Eerika; Valo, Maarit - In: Leadership & Organization Development Journal 36 (2015) 8, pp. 1012-1024

Purpose – The purpose of this paper is to explore what kinds of communication challenges management teams (MTs …) experience and to suggest ideas for developing competent communication practices. Design/methodology/approach – Working according … interviewed. The thematic in-depth interviews were analyzed by first looking at all references of communication challenges, and …

Persistent link: https://www.econbiz.de/10014924419

Leaders and their use of motivating language

C. Sarros, James; Luca, Elvira; Densten, Iain; C. … - In: Leadership & Organization Development Journal 35 (2014) 3, pp. 226-240

the speech patterns of leaders during verbal communication exchanges with staff and work colleagues, but this study is the …

Persistent link: https://www.econbiz.de/10014924533

No Fear: Tales of a Change Agent or Why I Couldn’t Fix Nortel Networks!

In: Leadership & Organization Development Journal 35 (2014) 8, pp. 759-762

Persistent link: https://www.econbiz.de/10014924697

Reinvigorating the mission statement through top management commitment

I. Williams Jr, Ralph; L. Morrell, Daniel; V. Mullane, John - In: Management Decision 52 (2014) 3, pp. 446-459

Purpose – The purpose of this paper is to propose that top management commitment to its organization's mission statement moderates the mission's effect of firm performance. The proposed model combines numerous aspects of top management commitment to give depth to the moderating effect....

Persistent link: https://www.econbiz.de/10014936146

What managers should never want to hear: silence

Haskins, Mark E.; Freeman, R. Edward - In: Management Decision 53 (2015) 6, pp. 1300-1311

Purpose – Every organizational member makes a daily decision to speak up or to be silent on a host of issues. Silence can be problematic. The purpose of this paper is to posit that managers should listen for the silence, not mistaking its presence for agreement or for understanding from those...

Persistent link: https://www.econbiz.de/10014936457