Banking industry is becoming more competitive due to escalating bank branches every year. It has been recorded that one of the industries with highest rate of turnover is financial service sector. Employee turnover is contributed by demanding working atmosphere and burdensome workloads. High...

Under what conditions do originators of innovation benefit from knowledge spillover by learning from knowledge recipients, and when do they not? This study examines how originator firms' learning from recipients differs depending on their spillover characteristics. These characteristics were...