Urbini, Flavio; Callea, Antonino; Chirumbolo, Antonio; … - In: Journal of Health Organization and Management 32 (2018) 2, pp. 190-205
Purpose: The purpose of this paper is twofold: first, to investigate the goodness of the input-process-output (IPO) model in order to evaluate work team performance within the Italian National Health Care System (NHS); and second, to test the mediating role of reflexivity as an overarching...