Zum Einsatz quantitativer Methoden in der betriebswirtschaftlichen Forschung — Bestandsaufnahme und Perspektiven -- Innovationen im Großhandel -- Zur Innovationskraft des Prozessmanagements - Verdrängt „Exploitation“ „Exploration“? -- Maklereinsatz beim Management von Shared Services...

"Modern operations means teaching students the content they need in today's world, not the world of 30 or 40 years ago. As a result, "services" and "global" are incorporated throughout, rather than confined to dedicated chapters. Manufacturing, of course, cannot be ignored, but again, the...