Jalonen, Harri - In: The international journal of management science and … (2014) 14, pp. 27-38
This paper argues that the value of social media in knowledge (KM) can be evaluated on the basis of how social media … helps to overcome four generic knowledge problems - i.e. uncertainty, complexity, ambiguity and equivocality. Drawing upon … the relevant KM and social media literature, the paper discusses the four knowledge problems surrounding the knowledge …
